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Problem Type

Monograph Staff

Specialist

ADS

1. Corebook already exists

Dup: Add problem flag and place on cart in Specialist area

Contact ADS. Wait for answer. 1) Keep as added copy; return to staff for receive/load, pay invoice and  processing, OR 2) Cancel, delete purchase order; add to textbook return spreadsheet, return item; request credit;


2a. Hill or branch owns stack copy; NOT CHECKED OUT.

Dup: Add problem flag and place on cart in Specialist area

Contact ADS. Wait for answer. 1) Keep as added copy; return to staff for receive/load, pay invoice and  processing, OR 2) Cancel, delete purchase order; add to textbook return spreadsheet, return item; request credit;

Pull book; transfer to Textbook Reserves.

2b. Hill or branch owns stack copy;
CHECKED OUT, MISSING, LOST

Receive/load; Add copy; Move PO to existing record.



3a. Different ISBN: HBK/PBK.

Is it a Dup?  Add problem flag and place on cart in Specialist area.

Contact ADS. Wait for answer. 1) Keep as added copy; return to staff for receive/load, pay invoice and  processing, OR 2) Cancel, delete purchase order; add to textbook return spreadsheet, return item; request credit;


3b.Different ISBN: HBK/PBK.

Not a Dup?  Receive/load;  Add copy and ISBNs to bib. record



4a. Edition question.RETURN

Check edition; Duplicate- yes?  Add problem flag; Return to cart in Specialist area

Contact ADS. Wait for answer. 1) Keep as added copy; return to staff for receive/load, pay invoice and  processing, OR 2) Cancel, delete purchase order; add to textbook return spreadsheet, return item; request credit;


4b. Edition question KEEP

Check edition; Duplicate = no?  Receive/load;  Add copy.



5. Libraries owns as e-book.

Add problem flag and place on cart in Specialist area

Cancel, delete purchase order; add to textbook return spreadsheet, return item; request credit;


6a. No order in Sirsi; No current bib record.

Create a new PO; receive/load; add item



6b. No order in Sirsi; There is an existing bib.

Follow 2a or 2b from this list.

Specialist will act accordingly depending on staff outcome


7. Binding needed

Receive/load; Add copy;  Pack up for Preservation

Send to Cataloging. Cataloging says: Keep.
receive/load; pay invoice.flag with orange flag. Send material to Preservation.


Textbook Workflow - Monographs