#Background
#Rush Treatment
#Locations & ItemTypes
#High Level Workflow
#Duplicates
#Frequently Asked Questions


Background


Rush Treatment


Locations & ItemTypes


High Level Workflow


Duplicates


Frequently Asked Questions

The hardback is in Symphony and the Bookstore supplied a paperback. Is that a duplicate?

The paperback is in Symphony and the Bookstore supplied a hardback. Is that a duplicate?

The e-book is in Symphony and the Bookstore supplied a hardback or a paperback. Is that a duplicate?

The existing copy is LOST/MISSING/WITHDRAWN. Is that a duplicate?

The book came to M&C from ACQ with an AC/AV flag. Should it be returned?

The existing copy is checked out (anywhere in the system). Should we return the Bookstore copy and ask Tripp to recall the existing copy?

The existing copy is available at a branch but the textbook is for Hill. Should we add the Bookstore copy for Hill or ask Tripp to request that the branch copy be sent to Hill, returning the Bookstore copy?

I have a "package" (several items, textbook + accompanying material wrapped in cellophane). How do I handle the accompanying material?